Test Taker Guide
Note: Testing Fees Are Not Refundable or Transferable. Testing Fees Are Valid for One Year From the Date of Payment.
Theory and Practical Test Registration
1. Test takers will receive an eligibility to test email from PSI. Click on the embedded link.
2. Select “Tests” to create an account.
3. Select the test title from the available list, then select LOGIN/REGISTER.
4. Test takers will then be prompted to “Create an Account”.
IMPORTANT: The test takers first and last name must match exactly the name on the valid, government-issued ID being used to the test. If there are issues with the ID, see page 10, Required Identification for Entry to the Test.
5. Select your test format: Go to a TESTING CENTER or take the theory and practical test ONLINE.
6. To schedule for an ONLINE PRACTICAL TEST ONLY, select “Site Proctored” and follow the prompts for online testing.
Scheduling to Test at a PSI Testing Center
Scheduling an Online Theory Test
Security Procedures
The following testing protocols apply during any test. PSI may pause or terminate a test at any time. Failure to follow the testing protocol, may result in the disqualification of test results, prohibition from taking future tests, and may lead to legal action.
Prohibited Items:
- Reference materials of any kind.
- Electronic devices of any type, including but not limited to; cellular phones, cameras, computers of any type (e.g., laptops, tablets, iPads), earbuds, electronic games, electronic watches, handheld calculators, headsets, mobile devices, music players (e.g., iPods), pagers, radios, recording devices (audio or video), smart watches, televisions, etc.).
- Hats or headgear not worn for religious reasons or as religious apparel, including hats, baseball caps, or visors.
- Bulky or loose clothing or coats including but not limited to, open sweaters, cardigans, shawls, scarves, vests, jackets, and coats.
- In the event you are asked to remove bulky or loose outerwear, appropriate attire, such as a shirt or blouse should be worn underneath.
- Other personal items, including but not limited to; backpacks, briefcases, chewing gum, drinks, food, good luck items, notebooks, paper, or other materials on which to write, pens, pencils or other writing devices, purses, reading material, smoking, or chewing products, wallets, etc.
Prohibited Behavior:
- Giving or receiving assistance on a test.
- Copying or communicating test content.
- Using outside references or resources during a test, examples:
- Browsing other local resources.
- Browsing the internet.
- Attempting to use a computer or computer program not provided or approved by PSI.
- Attempting to use a telephone or mobile device.
- Using notepad on the computer.
- Using an application on the computer not provided by PSI.
- Engaging in disruptive behavior during check-in or during a test, examples:
- Acting in an inappropriate manner.
- Using abusive language.
- Speaking aloud.
- Causing noise unrelated to keyboard typing.
- Engaging in prohibited behavior during check-in or during a test, examples:
- Reading questions out loud.
- Leaving the room without proctor approval.
- Using instant messaging, or other electronic communication.
- Capturing a picture or video of test items.
- Attempting to use telephone or mobile device.
- Obstructing the proctor’s view (camera or in person).
- Having inappropriate materials on desktop (explicit).
- Changing spaces during the test without proctor approval.
- Not focusing eyes on the screen.
During the check in process, all test takers will be asked if they possess any prohibited items. Test takers may also be asked to empty their pockets and turn them out for the proctor to ensure they are empty. The proctor may also ask test takers to lift up the ends of their sleeves and the bottoms of their pant legs to ensure that notes or recording devices are not being hidden there.
Proctors will also carefully inspect eyeglass frames, tie tacks, or any other apparel that could be used to harbor a recording device. Proctors will ask to inspect any such items in test takers’ pockets.
No prohibited items are allowed within the test taker's reach or line of sight. If prohibited items are found during check-in, test takers shall put them in the provided secure storage or return these items to their vehicle for test center tests. PSI will not be responsible for the security of any personal belongings or prohibited items.
Any test taker seen giving or receiving assistance on a test, found with prohibited items, or displaying prohibited behavior or violating any security regulations will have their test terminated, and be asked to surrender all test materials. All such instances will be reported to the test sponsor.
Additional protocols for testing at a testing center, include but not limited to:
- Person(s) accompanying a test taker may not wait in the test center, inside the building or on the building's property. This applies to guests of any nature, including drivers, children, friends, family, colleagues, or instructors.
- Once test takers have been seated and the test begins, they may leave the testing room only to use the restroom, and only after obtaining permission from the proctor. Test takers will not receive extra time to complete the test.
- You may be given a piece of scratch paper and a pencil. You will return the scratch paper and pencil during check-out.
Additional protocols for remote online proctored tests, include but not limited to:
- Temporarily moving out of the camera's line of sight.
- Test takers are not allowed to have scratch paper.
- Adequate lighting for the proctor to see test taker’s activity.
- Internet service must be sufficient to administer the test.
- Web camera must be placed for ideal viewing by the proctor.
- Test taker may not change computers during the test.
- Test taker may not change spaces during the test.
- Test taker must follow proctor instructions, which may include, but are not limited to:
- Keeping hands on the desktop.
- Keeping eyes on the computer screen.
- Not fidgeting during the test.
- Keeping hands away from face.
- Please do your best to avoid covering your mouth for the whole duration of test. Be aware that talking/whispering/mouthing is not allowed during test.
- Breaks are NOT allowed during remote online proctored tests. If you believe you cannot complete your test without a break, please do not register for remote online proctored tests.
- Also note that under no circumstances are you allowed to take a screenshot or photo of the test or the test results at any time during or after the session.
